Your account
Use this form to ask us to delete your Jeni account and data, even if you can’t sign in or no longer have your phone.
Can you sign in?
The quickest way is in the app: go to Settings → Delete account and schedule deletion. Your account is deleted 30 days later, and you can change your mind before then.
Send the form
Use the email on your Jeni account.
We confirm it’s you
We may email you to check the request is yours.
Your account is deleted
Your account and data are removed. We reply within 30 days.
You can also email your request to hello@jeni.care. To learn what happens to your data, read our privacy policy.
